Accounts Receivable Cash Application Analyst

The Accounts Receivable Cash Application Analyst is part of a team of highly motivated, customer-oriented individuals seeking to deliver exceptional experiences to our customers and drive performance of the organization. The Cash App Analyst is responsible for the accurate and timely application of customer payments, reconciliation of accounts, and support of end-to-end Accounts Receivable processes. The analyst must have experience working with large and have hands-on experience with BillTrust or similar AR automation platforms. The analyst will partner closely with sales, customers, and banking partners to resolve issues timely and maintain strong customer relationships. (This is meant to be a guide. Duties may vary dependent upon management.)

Essential Position Functions:

• Accurately post and apply high-volume customer payments (ACH, wire, lockbox, credit card, and checks) using BillTrust and ERP systems
• Research and resolve unapplied cash, credits on account, short payments, overpayments, and discrepancies in a timely manner
• Reconcile daily cash postings to bank activity and general ledger accounts
• Monitor and manage cash application queues within BillTrust
• Maintain accurate support files for payments, customer adjustments and journal entries
• Collaborate with other Accounts Receivable team members, Customer Service, and Sales teams to resolve payment issues and disputes
• Maintain detailed documentation of cash application processes and exceptions
• Coordinate with Accounting team to assist with month-end close activities, including cash reconciliations, bank reconciliations, and other AR-related accounting and reporting
• Identify process improvement opportunities and support automation initiatives. Analyze remittance data and improve auto-cash application rates
• Ensure compliance with internal controls, audit requirements, and company policies
• Assist with maintaining shared department inbox by responding to assigned task in a timely manner
• Other duties as assigned

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

Education and/or Experience:

• Associates or BS in Accounting or Finance is preferred
• Minimum of 5+ years in accounts receivable, billing, or collections in a high-volume environment
• Hands-on experience with BillTrust strongly preferred
• Strong attention to detail and accuracy with large data sets
• Experience using ERP accounting platforms (Infor M3, SAP, Sage, Syspro)
• Excellent problem-solving and reconciliation skills
• High proficiency with Microsoft Excel
• Ability to multitask and prioritize workload
• Must have intermediate Microsoft Office (Word, Excel, Outlook) skills
• Must be able to efficiently use a Windows-based computer
• Ability to prioritize and complete assignments accurately and in a timely manner
• Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment
• Strong interpersonal, organizational, oral and written communications skills
• Must be able to read and communicate in English, for safe and effective performance of the job and business operations
• Must be able to work independently and with a team
• Must be able to pass a drug screen and criminal background check

Work Environment:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Regularly required to walk and stand continuously for long periods of time.
• Talk or hear, both in person and by telephone.
• Reach with hands and arms.
• Specific vision requirements include close vision, distance vision and the ability to adjust focus.
• Lift up to 25 lbs.

Mental Demands

• Regularly required to use written and oral communication skills.
• Will interact regularly with managers and staff.
• Must be able to work independently with little supervision.

Work Environment

• Employee works under typical office conditions, and the noise level is usually quiet.

Mac Papers + Packaging is an equal opportunity employer and makes employment decisions without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other protected category.