Billing Customer Service Representative
RemX
Clair-Mel City, FL 33619, USA
5/6/2026
Customer Service Representative
Full time
RemX is assisting a Digital Payment company in Knoxville, TN seeking friendly Payment Specialist Representatives to handle Vendor questions, escalations, and be able to walk customers through basic troubleshooting or setup processes. Not a B2C position. Not a high-volume dialer position.
Potential Start date: Mid May and Beginning of June
Contract to Hire Opportunity
$18/hr
Monday-Friday 8am-5pm
Key Responsibilities:
Requirements:
HS Diploma
1 1/2 - 2 years job longevity w/in same company
1 year call center familiarity discussing payment and vendor information.
Payment Specialist Representatives to handle Vendor questions, escalations, and be able to walk customers through basic troubleshooting or setup processes. Not a B2C position. Not a high-volume dialer position.
Potential Start date: Mid May and Beginning of June
Contract to Hire Opportunity
$18/hr
Monday-Friday 8am-5pm
Key Responsibilities:
- Assists home owners make payments off their escrow account, missing payments, payment changes, logging into portals, etc.
- Experience speaking with Businesses through various channels.
- Maintain a positive, empathetic, and professional attitude toward potential customers at all times
- Ensure daily performance goals are met.
- Keep records of customer interactions, transactions, comments, and complaints.
- Ensure customer satisfaction and provide professional support.
Requirements:
HS Diploma
1 1/2 - 2 years job longevity w/in same company
1 year call center familiarity discussing payment and vendor information.
Payment Specialist Representatives to handle Vendor questions, escalations, and be able to walk customers through basic troubleshooting or setup processes. Not a B2C position. Not a high-volume dialer position.