Description
Shine up more than just cars-help brighten lives.
This hands-on supervisory management role involves working alongside your team, motivating employees to achieve results, and leading by example in a fast-paced outdoor environment, including Florida's heat and weather conditions. The ideal candidate will have two years or more experience in car wash management or a supervisory role and a passion for developing people while delivering exceptional operational results. Join a team where your attention to detail, leadership, and strong work ethic support a mission that makes a real difference in the community by putting people to work and providing valuable training opportunities.
Work Location:
1480 Market Street
Tallahassee, FL 32312
Primary Function:
Under the direct supervision of the Vice President of Transportation. To ensure the efficient and cost-effective operation and stewardship of the Vehicle Car Wash through customer relations while maximizing revenue that will fund Goodwill's mission.
Essential Functions:
Competencies:
Clear Communication*
World Class Customer Service*
Understanding Diverse Needs*
Protecting the Brand*
Math Skills
Basic Computer Skills
Coaching & Mentoring
Supervisory Responsibilities:
Leads Team of 6-10 Employees
Manages Operations at a Single Location
Ensures Compliance with Policies and Procedures
Requirements:
To perform this job successfully, an individual must have car was experience and knowledge. Must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Must be able to manage multiple employees.
Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before customers or employees of the organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Excellent verbal and written communication skills.
Strong interpersonal skills.
Computer literate.
Enjoy working outdoors.
Good work ethic.
Able to follow instructions and comply with policies and procedures.
Have an eye for detail.
Physically fit.
Able to maintain good relationships with co-workers and management.
Able to follow instructions and comply with policies and procedures.
Able to maintain good relationships with co-workers.
Must be available to work a flexible schedule, including weekends.
Must have reliable transportation.
Flexibility and willingness to learn.
Leadership skills.
Demonstrated ability to meet goals, work under deadlines and adapt to change.
Self-Starter who inspires others to succeed.
Strong work ethic honest & dependable.
Time management.
Interpersonal skills.
Exceptional communication skills.
An Extrovert displaying a natural ability to excel in customer service
Consent to random drug screenings quarterly
Qualifications:
Car wash or management experience preferred.
High School diploma or equivalent, preferred.
Physical Requirements:
Occasionally puts parts/supplies away on multi-level shelving up to 50 lbs.
Pulls parts and supplies up to 50 lbs. when necessary.
Regularly required to use hands/fingers to operate an access machine or telephone.
Regularly required to use hands/fingers to operate small hand tools necessary to repair equipment.
Regularly speaks and listens on the phone and in person, to a customer and fellow employees.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to work standing for extended periods of time or all day. Frequently moves and lifts up to 50 lbs.
Regularly bends and crouches to repair car wash equipment.
Occasionally unloads deliveries up to 50 lbs.
Typical Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and fumes or airborne particles.
The employee is frequently exposed to chemicals and outside weather conditions.
The employee is occasionally exposed to vibration.
The noise level in the work environment is usually loud. Regularly work Saturday - Sunday and evenings.
Will possibly be working alongside and/or managing others with social, mental, and emotional disabilities.
Mission Contribution:
Advance Goodwill's mission by ensuring efficient, accountable, and mission-aligned operations within your department. By maintaining excellence in service and support functions, you help create an inclusive, transparent, and compassionate work environment that enables Goodwill to provide life-changing opportunities.
Shine up more than just cars-help brighten lives.
This hands-on supervisory management role involves working alongside your team, motivating employees to achieve results, and leading by example in a fast-paced outdoor environment, including Florida's heat and weather conditions. The ideal candidate will have two years or more experience in car wash management or a supervisory role and a passion for developing people while delivering exceptional operational results. Join a team where your attention to detail, leadership, and strong work ethic support a mission that makes a real difference in the community by putting people to work and providing valuable training opportunities.
Work Location:
1480 Market Street
Tallahassee, FL 32312
Primary Function:
Under the direct supervision of the Vice President of Transportation. To ensure the efficient and cost-effective operation and stewardship of the Vehicle Car Wash through customer relations while maximizing revenue that will fund Goodwill's mission.
Essential Functions:
- Builds a loyal customer base by establishing a trusting relationship based on integrity and fairness.
- Presents a friendly, knowledgeable and professional image to customers.
- In charge of the location's maintenance (maintain cleanliness of sites, equipment maintenance/repair & chemical care and quality of the wash service).
- Maintain accountability for the operations of the car washes (deposits, inventory, cashier machine functionality & discount codes).
- Maintains all invoices for services and goods, keeps Purchase Orders up to date.
- Invoices customers using proper procedures for cash, charge & credit.
- Handles customer complaints, employee conflicts and daily operational problems in an even-tempered, fair and consistent manner.
- Learns, understands and follows Goodwill/Super Suds Policy and Procedures.
- Reaches established monthly goals.
- Follows daily opening and closing procedures accurately.
- Responds accurately and on time to all administrative duties and deadlines; including employee scheduling, evaluations, deposits, inventory, etc.
- Problem solving.
- Other duties as assigned.
- Manage recruiting, hiring, training and termination process as necessary.
- Fulfill companies' mission and values.
- Embrace and promote company culture and experience.
- Enforce safety standards.
- Interact with suppliers and consultants.
- Repair equipment (or coordinate repair) as needed.
- Quote prices to customers desiring such services as automobile waxing and polishing.
- Inspect equipment for wear and arrange for repair or replacement as necessary.
- Keep records of daily receipts, employee time and wage data, and supplies used.
- May participate in washing, polishing, and performance of other services during peak periods.
Competencies:
Clear Communication*
World Class Customer Service*
Understanding Diverse Needs*
Protecting the Brand*
Math Skills
Basic Computer Skills
Coaching & Mentoring
Supervisory Responsibilities:
Leads Team of 6-10 Employees
Manages Operations at a Single Location
Ensures Compliance with Policies and Procedures
Requirements:
To perform this job successfully, an individual must have car was experience and knowledge. Must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Must be able to manage multiple employees.
Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before customers or employees of the organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.
Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Excellent verbal and written communication skills.
Strong interpersonal skills.
Computer literate.
Enjoy working outdoors.
Good work ethic.
Able to follow instructions and comply with policies and procedures.
Have an eye for detail.
Physically fit.
Able to maintain good relationships with co-workers and management.
Able to follow instructions and comply with policies and procedures.
Able to maintain good relationships with co-workers.
Must be available to work a flexible schedule, including weekends.
Must have reliable transportation.
Flexibility and willingness to learn.
Leadership skills.
Demonstrated ability to meet goals, work under deadlines and adapt to change.
Self-Starter who inspires others to succeed.
Strong work ethic honest & dependable.
Time management.
Interpersonal skills.
Exceptional communication skills.
An Extrovert displaying a natural ability to excel in customer service
Consent to random drug screenings quarterly
Qualifications:
Car wash or management experience preferred.
High School diploma or equivalent, preferred.
Physical Requirements:
Occasionally puts parts/supplies away on multi-level shelving up to 50 lbs.
Pulls parts and supplies up to 50 lbs. when necessary.
Regularly required to use hands/fingers to operate an access machine or telephone.
Regularly required to use hands/fingers to operate small hand tools necessary to repair equipment.
Regularly speaks and listens on the phone and in person, to a customer and fellow employees.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to work standing for extended periods of time or all day. Frequently moves and lifts up to 50 lbs.
Regularly bends and crouches to repair car wash equipment.
Occasionally unloads deliveries up to 50 lbs.
Typical Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and fumes or airborne particles.
The employee is frequently exposed to chemicals and outside weather conditions.
The employee is occasionally exposed to vibration.
The noise level in the work environment is usually loud. Regularly work Saturday - Sunday and evenings.
Will possibly be working alongside and/or managing others with social, mental, and emotional disabilities.
Mission Contribution:
Advance Goodwill's mission by ensuring efficient, accountable, and mission-aligned operations within your department. By maintaining excellence in service and support functions, you help create an inclusive, transparent, and compassionate work environment that enables Goodwill to provide life-changing opportunities.