FL-DBPR-TLH-CTMH-Compliance Officer
TPI Global (formerly Tech Providers, Inc.)
Tallahassee, FL, USA
4/18/2026
Full time
Job Description
Role: Compliance Officer
Duration: 04+ months contract with possible extension
Location: Tallahassee, FL 33602 (Onsite)
CANDIDATE RESPONSIBILITIES:
Contact constituents/complainants to discuss the details of the complaints that are filed.
Read state statute and compare with complaints to analyze the issue.
Communicating with the public, so good customer service skills are a MUST.
Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason.
Provide any resources or referrals, as appropriate.
Send a written correspondence to the complainant once approved by the supervisor.
Close the case out by adding the appropriate codes/activities/statues in Versa.
Document the actions in the OnBase system.
REQUIRED SKILLS:
Communicate verbally and in writing appropriately
Read and interrupt Florida statutes
Previous experience working with the public in a professional work environment
Exceptional organizational skills
Commit to the project time line
Skills: Skill Required / Desired Amount of Experience Expertise Rating Move Ability to speak and understand English Required High school diploma Required Excellent written and oral communication with the public Required Ability to read and interrupt Florida State Statues Required 1 Years Experience working with the public in a professional work environment Required 3 Years Experience working with the public and analyzing complaints Required 1 Years Experience using Versa Highly desired Experience using OnBase system Highly desired Bachelors Degree Highly desired
Meet Your Recruiter
Vanya Smith
Role: Compliance Officer
Duration: 04+ months contract with possible extension
Location: Tallahassee, FL 33602 (Onsite)
CANDIDATE RESPONSIBILITIES:
Contact constituents/complainants to discuss the details of the complaints that are filed.
Read state statute and compare with complaints to analyze the issue.
Communicating with the public, so good customer service skills are a MUST.
Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason.
Provide any resources or referrals, as appropriate.
Send a written correspondence to the complainant once approved by the supervisor.
Close the case out by adding the appropriate codes/activities/statues in Versa.
Document the actions in the OnBase system.
REQUIRED SKILLS:
Communicate verbally and in writing appropriately
Read and interrupt Florida statutes
Previous experience working with the public in a professional work environment
Exceptional organizational skills
Commit to the project time line
Skills: Skill Required / Desired Amount of Experience Expertise Rating Move Ability to speak and understand English Required High school diploma Required Excellent written and oral communication with the public Required Ability to read and interrupt Florida State Statues Required 1 Years Experience working with the public in a professional work environment Required 3 Years Experience working with the public and analyzing complaints Required 1 Years Experience using Versa Highly desired Experience using OnBase system Highly desired Bachelors Degree Highly desired
Meet Your Recruiter
Vanya Smith