Job Title: General Manager - (FBO)
Reports To: Regional Director / Executive Leadership
We offer, directly or through partnerships or tenant management, a full spectrum of general aviation services; these include a private terminal, aircraft parking and storage/hangar. Each location is known as a customer-centric private aviation expert to the community it serves, a Concierge ™
Role: General Manager
Personality: Aviation enthusiast, Team leader, builder, community organizer, customer-centric, safety zealot, self-motivated, passionate, engaged, and likes to Win.
Scope: Full Profit/Loss for Location, Sales, and Service of FBO services, including affiliates and partners, Talent/People Development, Facility Repair and Maintenance, Operations, Safety, Community and Airport Relations, and local accounting.
Responsibilities
- Hire and develop the Right Talent
- Sales and Marketing
- Real Estate
- Community and Airport Relations
- Oversight of GSE and supporting work
- Annual Budget, weekly, and monthly reporting
Preferred Experience
- Demonstrated sustained Leadership of a Team
- Successful management of complex operations
- Relationship Management and Service Delivery
- Full Profit and Loss Accountability
- Administration
- Business Development
- Aviation
- Education
Process: Interested parties should submit a cover letter and resume. The cover letter should include 1) why you want to lead a team, 2) what characteristics or experience make you a perfect candidate, and 3) compensation expectations for this leadership role.
Candidates with a similar cultural orientation, a vision of a full-service FBO, and experience will participate in a phone discussion to ensure alignment. Once alignment is confirmed, we will hold face-to-face talks. We want to select a candidate(s) with a start date as soon as possible.
We look forward to hearing from you!
Job Type: Full-time
Benefits:
License/Certification:
Work Location: In person
Reports To: Regional Director / Executive Leadership
We offer, directly or through partnerships or tenant management, a full spectrum of general aviation services; these include a private terminal, aircraft parking and storage/hangar. Each location is known as a customer-centric private aviation expert to the community it serves, a Concierge ™
Role: General Manager
Personality: Aviation enthusiast, Team leader, builder, community organizer, customer-centric, safety zealot, self-motivated, passionate, engaged, and likes to Win.
Scope: Full Profit/Loss for Location, Sales, and Service of FBO services, including affiliates and partners, Talent/People Development, Facility Repair and Maintenance, Operations, Safety, Community and Airport Relations, and local accounting.
Responsibilities
- Hire and develop the Right Talent
- Self-accountability and responsibility
- Customer Centric
- Safety is Paramount - Its Aviation
- Sales and Marketing
- Tenant Contracts and Leases
- Competitive Facility, Fuel and Ancillary Pricing
- Local Marketing for tenants and inbound transient
- Contract Fuel
- Affiliates and Partnerships for Services
- Real Estate
- Maintenance, Repair, and management
- Ramp
- Hangars
- FBO and Tenant Offices
- Fuel Farm
- Community and Airport Relations
- Chamber of Commerce
- Airport Development and Business Committee
- Local aviation-oriented flying and professional clubs
- Oversight of GSE and supporting work
- Annual Budget, weekly, and monthly reporting
Preferred Experience
- Demonstrated sustained Leadership of a Team
- Recruitment
- Mentoring and development
- Accountability and Responsibility
- Successful management of complex operations
- Customer Focus
- Cross-Functional with multitasking
- The significant consequence of a mistake
- Relationship Management and Service Delivery
- Contractual relationships with Ultra High Net Worth Individuals (UHNWI) & Fortune 500 (F500)
- Exceeding service delivery expectations of UHNWI or F500 or the agents of
- Full Profit and Loss Accountability
- Budgeting
- Payroll, AR, AP
- Monthly Variance Reporting
- Administration
- Legal and Contract Review
- Human Resources for team member welfare and benefits
- Business Development
- Customer Profit Analysis
- Competitive Analysis
- Sales Planning and Execution
- Community Relations
- Aviation
- Understanding the mindset of private aviation passengers, crew, and aircraft owners
- Comprehensive knowledge of FARs (P121, P135, P141, P145...)
- Requirements for aircraft fueling and operation of an aviation fuel farm per IATA standards
- Education
- Continuous learning through formal university and certification programs
- Demonstration of being a strategic thinker with a holistic approach to business
- Articulate writing and communication skills
Process: Interested parties should submit a cover letter and resume. The cover letter should include 1) why you want to lead a team, 2) what characteristics or experience make you a perfect candidate, and 3) compensation expectations for this leadership role.
Candidates with a similar cultural orientation, a vision of a full-service FBO, and experience will participate in a phone discussion to ensure alignment. Once alignment is confirmed, we will hold face-to-face talks. We want to select a candidate(s) with a start date as soon as possible.
We look forward to hearing from you!
Job Type: Full-time
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
License/Certification:
- Driver's License (Required)
Work Location: In person