General Manager of Restaurant Operations

Job Title: General Manager of Restaurant Operations

Department: Food & Beverage

Supervisor: Director of Hospitality

Turnberry Ocean Colony is a premier luxury residential community located along the beachfront of Sunny Isles, Florida. Renowned for its world-class amenities, elegant environment, and commitment to exceptional service, Turnberry offers a professional yet welcoming workplace culture. Our team takes pride in upholding the highest standards of excellence, working together to deliver an unparalleled experience for our residents and guests.

BENEFITS

• 401(k) Program with 3.5% Employer Match
• Health Insurance with up to 90% Employer coverage
• Dental & Vision Insurance
• Company Paid Life insurance
• Voluntary Life Insurance Packages
• 9 Paid Holidays & up to 22 PTO Days
• Employee Meal Program
• Complimentary Parking
• Monthly Employee socials & Birthday Celebrations
• Annual Holiday Bonus

POSITION SUMMARY:

The General Manager of Restaurant Operations is responsible for overseeing the daily operations of both restaurants to ensure seamless resident and guest experience. This role involves managing service standards, supervising staff, driving revenue through effective sales strategies, and maintaining operational efficiency. The General Manager ensures the highest level of resident satisfaction through quality service, staff training, and effective communication with the kitchen and other departments. The role includes responsibility for scheduling, inventory control, cost management, and compliance with all health and safety regulations, while fostering a positive, team-oriented environment that reflects the Company's values and service culture.

POSITION RESPONSIBILITIES:

• Supervise daily operations of all front-of-house food and beverage outlets.
• Maintain a high standard of customer service and ensure resident satisfaction.
• Assist with staff scheduling, training, and performance management.
• Monitor dining areas for cleanliness, organization, and readiness before and during service.
• Coordinate with the kitchen team to ensure timely and accurate food delivery.
• Support inventory and cost control efforts related to food, beverage, and supplies.
• Ensure compliance with health, safety, and sanitation regulations.
• Handle guest complaints and resolve issues in a professional manner.
• Collaborate with the Director of Food & Beverage on service improvements and staff development.

QUALIFICATIONS:

• High school diploma or GED; 4+ years' experience in a food and beverage manager role.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years' experience in the food and beverage or culinary manager role

SPECIAL REQUIREMENTS/PHYSICAL DEMANDS:

• Excellent leadership, communication, and customer service skills.
• Strong understanding of restaurant operations and service standards.
• Ability to multitask and remain calm under pressure.
• Proficiency in basic budgeting, scheduling, and POS systems.
• Ability to work nights, weekends, and holidays as needed.
• Must be able to lift or carry up to 50 pounds and stand for extended periods.

Turnberry Ocean Colony reserves the right to amend the job description at any time. This is a full-time, exempt position. Availability on the weekends and/ or holidays are required.