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Purchasing Agent

Norwegian Cruise Line Holdings Ltd
locationUniversity of South Florida, Tampa, FL 33620, USA
PublishedPublished: 5/19/2026
Purchasing / Buyer
Full time
GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we're continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

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JOB SUMMARY

The Purchasing Agent performs tactical purchasing and expediting activities in support of vessel operations. The role requires the ability to manage multiple priorities, work within defined timelines, and respond effectively to urgent operational needs that may directly impact shipboard service. Purchasing Agents regularly interact with internal teams and external suppliers to address order status questions, delivery challenges, and non-standard purchasing requests, including non-contracted items. Due to the nature of vessel operations, the role may require flexibility to support business needs outside standard business hours, including weekends or holidays, when necessary.

DUTIES & RESPONSIBILITIES
  • Support day to day purchasing operations, including requisition review, order creation, and order execution in accordance with established procurement procedures.
  • Review and process requisitions to ensure compliance with company policies, approval requirements, and system controls.
  • Expedite inventory and direct charge purchase orders for assigned vessels, ensuring accurate and timely processing to support onboard operations.
  • Process manual purchase orders when required and ensure all documentation is complete and properly retained.
  • Ensure all necessary approvals are obtained, orders are placed accurately, and shipments are tracked to ensure on time delivery.
  • Perform sourcing activities within assigned scope by obtaining quotes, supporting item selection, and coordinating with suppliers for purchase order fulfillment.
  • Verify accuracy of items, quantities, pricing, and delivery details prior to purchase order submission.
  • Coordinate with sourcing teams and suppliers to obtain quotes for new or non-catalog items as needed.
  • Maintain accurate system setup, including users, approval paths, and filters, in accordance with procurement and internal control requirements.
  • Serve as a first point of contact for internal users regarding purchasing tools, requisitions, and order status inquiries.
  • Coordinate with Accounts Payable to support proper invoice processing and enforcement of procurement policies.
  • Support the implementation and ongoing operation of eProcurement and Procure to Pay tools and processes.
  • Regularly meet with management to receive direction, feedback, and operational guidance.
  • Conduct routine follow ups on open orders with requisitioners and suppliers to ensure timely resolution of issues.
  • Maintain professional, ethical, and collaborative relationships with suppliers and internal stakeholders at all times.
  • Perform other related duties and special assignments as required to support Supply Chain operations.

QUALIFICATIONS

DEGREE TYPE: Bachelor's Degree

FIELD(S) OF STUDY: Business

EXPERIENCE:
  • Minimum 1 year experience with procurement operations, ERP (e.g. PeopleSoft), eProcurement, eCatalog, contract management, eRFX and eAuction strategies and technologies.

COMPETENCIES/SKILLS
  • Good teamwork skills to work with other company departments to plan and execute enhancement, upgrade, and on-going deployment of the above technologies.
  • Strong facilitation skills to communicate and collaborate with stakeholders across the company to implement Procure-to-Pay (P2P) technologies.
  • Demonstrated success in gathering data, conducting analyses, and generating high quality outputs. Experience with process, quality control, and workflow management and design preferred. Numerical accuracy and attention to detail.
  • Strong verbal and written communication skills.
  • Ability to multi-task and problem solve.
  • An understanding of leading P2P technology practices and trends (e.g. MXP, Amos, Ariba), general experience of network administration preferred. Experience with ERP and P2P systems (e.g. MXP, Amos, Ariba, PeopleSoft), proficiency in Microsoft suite (Word, Excel, and PowerPoint).

ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

LEARN MORE ABOUT OUR COMPANY:

At a Glance
Brand Overview
Norwegian Cruise Line
Oceania Cruises
Regent Seven Seas Cruises

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EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.