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Senior Manager, Quality Assurance

InstantServe LLC
locationTallahassee, FL 32399, USA
PublishedPublished: 5/7/2026
Full time
Job Title: Senior Manager, Quality Assurance (QA Lead)

Location: Tallahassee, FL 32399

Rate: $70 - $80/hr

Job Description:
  • The client is in search of a Senior Quality Assurance Manager to assist the Office of Information Technology with infrastructure support for remediations required for DOT systems which interface with state-wide accounting data.

General responsibilities include:
  • Scrum Master and Servant Leader for the QA Team.
  • Collaborate with other teams daily.
  • Monitor, track, and report on defects.
  • Perform testing activities including writing test plans, test cases, and manual and automated test scripts.
  • Analyze current quality assurance practices at FDOT, and recommend future state practices and tools.
  • Establish quality assurance metrics.
  • Manage the definition, implementation, and integration of quality principles and quality processes into the design and development of software IT processes.
  • Perform mentoring and knowledge transfer to other Quality assurance staff.
  • Ensure that quality measures and procedures are executed.
  • Ensure that products, applications, and systems are following FDOT's established quality standards and meet customer requirements.
  • Champion the application of quality principles in business and IT processes through training, meeting and team facilitation, communication programs, and team building activities.
  • Research, develop, and implement manual and automated testing methods and procedures to ensure that products meet the highest quality standards while integrating with the new Florida PALM solution.

Education:
  • Bachelor's degree in Computer Science, Information Systems, or another related field.
  • Or 2 years of experience can substitute for education.

Required Experience:
  • 7 - 8 years of professional experience in Software Quality Assurance or another related field is required.
  • Experience in a DevOps environment is highly desired.
  • A minimum of 5 years experience in developing and conducting test processes for multiple types of systems, client users, and/or units across an organization is required.
  • A minimum of 5 years of prior management experience, supervisory, or team leader experience is required.
  • 2 - 3 years of leadership experience with Enterprise Architecture is required.
  • 2 - 3 years of prior experience with transportation technology is highly desired.
  • Knowledge of Informatica IICS Cloud Data Integration tools and Snowflake is highly desired.