Sr. Project Manager - Customer Support
Business Intelligence and Informatics Consulting Services, Inc
Tallahassee, FL 32399, USA
5/3/2026
Project Manager
Full time
Job Description
BIICS, Inc is looking to fill a Sr. Project Manager - Customer Support position. The position is located in Tallahassee, Florida and remote work is an option.
Responsibilities:
• Establishing and implementing project management processes and methodologies
• Assembling project plans and teamwork assignments, including Risk Identification and Management
• Directing and monitoring work efforts daily, including Logistics Management
• Identifying resource needs
• Performing quality reviews
• Providing administrative support
• Escalating functional, quality, and timeline issues appropriately
• Tracking key project milestones and adjusting project plans and/or resources
• Coordinating communication with all areas of the enterprise that impacts the scope, budget, risk, and resources of the work effort being managed
• Coordinating status reports and stability of project area work efforts
Requirements
• Bachelor's degree in Computer Science, Information Systems, or other related field; or equivalent work experience
• A minimum of seven (7) years of IT experience including managing teams, customer service, and production project management in multi-platform environments
• Certified as a Project Management Professional (PMP)
• A minimum of seven (7) years of experience working under the general direction for midlevel to senior-level management
• Leadership experience with managing and completing complex projects
• A minimum of two (2) years of experience with working with IT and project management as it pertains to program areas such as reemployment services and/or community development
BIICS, Inc is looking to fill a Sr. Project Manager - Customer Support position. The position is located in Tallahassee, Florida and remote work is an option.
Responsibilities:
• Establishing and implementing project management processes and methodologies
• Assembling project plans and teamwork assignments, including Risk Identification and Management
• Directing and monitoring work efforts daily, including Logistics Management
• Identifying resource needs
• Performing quality reviews
• Providing administrative support
• Escalating functional, quality, and timeline issues appropriately
• Tracking key project milestones and adjusting project plans and/or resources
• Coordinating communication with all areas of the enterprise that impacts the scope, budget, risk, and resources of the work effort being managed
• Coordinating status reports and stability of project area work efforts
Requirements
• Bachelor's degree in Computer Science, Information Systems, or other related field; or equivalent work experience
• A minimum of seven (7) years of IT experience including managing teams, customer service, and production project management in multi-platform environments
• Certified as a Project Management Professional (PMP)
• A minimum of seven (7) years of experience working under the general direction for midlevel to senior-level management
• Leadership experience with managing and completing complex projects
• A minimum of two (2) years of experience with working with IT and project management as it pertains to program areas such as reemployment services and/or community development