Administrator

About Company:

We're officially a Great Place To Work®! We've always believed that supporting our team is just as important as supporting our patients. Now, we're proud to share that we've earned Great Place To Work® Certification - based entirely on feedback from our own employees.

Read more here: https://ow.ly/YQ1C50WuRH1

This certification reflects the culture we've worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.

At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.

Our benefits include:

• Medical Coverage - Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
• Expanded Coverage - Options for domestic partners and a wider network of in-network providers.
• Mental Health Support - Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
• Voluntary Coverages - Pet insurance, home and auto insurance, family legal services, and more.
• Student Loan Repayment - Available for nurses and therapists.
• Retirement Benefits - 401(k) plan through Voya to help employees plan for the future.
• Generous PTO - A robust paid time off policy to support work-life balance.
• Voluntary Benefits for Part-Time Employees - Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

At Bradford Health Services, we don't just invest in our patients-we invest in our people.

Job Description

Position Title

Administrator / Assistant Administrator / Patient Financial Services Manager - Outpatient

Department: Administration / Fiscal Services

Reports To: Regional Director

Supervises: Outpatient Departments and Fiscal Services

Entry Level Qualifications

• High School Diploma or GED required; some college with a focus on business, accounting, or healthcare administration preferred.
• Minimum of two (2) years of business office experience in a healthcare, banking, or insurance setting required.
• One (1) year of supervisory or relevant leadership experience preferred.
• Proficiency in office equipment, including calculators, computers, copiers, and fax machines.
• Strong organizational, interpersonal, and communication skills.
• Valid driver's license and a safe driving record.
• Physical and emotional capability to function effectively under stress.
• If recovering, two years of continuous, verifiable abstinence/sobriety required.

General Responsibilities

• Manage and supervise day-to-day business office and financial operations.
• Plan, organize, and control the overall functions of the outpatient facility in accordance with corporate policies and objectives.
• Oversee all financial procedures, including billing, collections, accounts receivable, and accounts payable, ensuring monthly financial goals are met.
• Maintain and manage patient records and ensure compliance with federal regulations such as 42 CFR Part 2 and HIPAA.
• Act as the financial consultant to the Regional Director regarding receivables and payables.
• Establish and maintain effective communication between referral sources and the facility.
• Coordinate with clinical and professional staff to deliver optimal patient care.
• Assist with marketing, community events, and other administrative tasks as directed.

Essential Functions

• Perform billing, collections, admissions, cash posting, and data entry tasks.
• Prepare and review financial reports, including revenue, collections, and admissions data.
• Maintain patient records, including storage, retrieval, and closeout procedures.
• Participate in department head, utilization review, and committee meetings as assigned by the Regional Director.
• Supervise and direct all facility affairs in accordance with established Bradford policies and practices and ensure compliance with all Bradford Health Services policies and procedures.
• Carry out all policies established by corporate directives.
• Reconcile petty cash and maintain the administrative fund checking account.
• Ensure accurate daily financial operations, including balancing receipts and posting patient charges.
• Monitor accounts receivable for timely collection and disposition of outstanding accounts.
• Monitor inventory of supplies and coordinate ordering and receiving to ensure adequate availability for facility operations and quality patient care.
• Supervise and participate in the maintenance, storage, and retrieval of patient records.
• Balance and post daily receipts and patient charges in accordance with company policy.
• Review Explanation of Benefits (EOBs) daily and post contractual adjustments according to company policy.
• Monitor accounts receivable for appropriate collection and follow-up activity, including potential bad debt write-offs in accordance with company policy.
• Maintain compliance with all corporate policies, procedures, and federal regulations.
• Assist with employee selection, supervision, and maintenance of personnel records as directed.
• Participate in departmental meetings and other assigned committees.
• Represent the facility professionally in all interactions with patients, staff, and the community.
• Timely review and disposition financial class "M" (manager review) accounts in accordance with company policy.
• Function as a liaison between the facility and corporate accounting to ensure proper reporting of cash deposits, projected revenues, and related financial activities.
• Complete monthly reports on revenue, collections, and admissions for the Regional Director according to policies and procedures.
• Review and input accounts payable after Regional Director approval in accordance with company policy.
• Prepare daily receipts journals, daily cash reports, and weekly cash reconciliation reports in accordance with company policy and make bank deposits.
• Maintain a professional demeanor and appearance. Employees must not appear impaired or disoriented and must present coherent, articulate speech while remaining alert, responsive, and attentive to patients' needs and concerns.
• Work cooperatively with co-workers, clients, managers, and prospective clients.
• Assist with individual marketing and public relations activities as needed.
• Maintain regular attendance and readiness to perform duties safely and effectively.
• Perform other duties as assigned.