Business Analyst

Title: Business Analyst

Location: Tallahassee, FL

Job Description:

Education

• Bachelor's degree or master's degree in business administration, Communication, Information Systems, or other related field is required.
• Equivalent work experience may substitute for the educational requirement.

Certifications (Desired but Not Required):

• Certified Scrum Master (CSM)
• Certified Scrum Owner (CSO)
• CBAP
• PMI-PBA
• PMI-ACP
• PMP
• ITIL

Experience

1. A minimum of five years of business process analysis and systems analysis is required.
2. Proficiency in process mapping/modeling with tools such as Visio is required.
3. Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint, is required.
4. Experience working with Microsoft DevOps is highly desired.
5. Knowledge of Rules 60GG-1 through 60GG-5, Florida Administrative Code, is desired.
6. Knowledge of data migration is required.
7. Knowledge of how business requirements translate to technical requirements is required.
8. Knowledge of change and release management is desired.
9. Knowledge of testing and quality assurance tools and techniques is required.
10. Preference will be given to candidates with agile project experience and use of Azure DevOps to manage user requirements and backlogs.
11. Experience with reporting tools, including PowerBI, is required.

Primary Job Duties and Tasks

The activities the candidate will be tasked with include, but are not limited to, the following:

1. Research and understand FDOT business processes and their inter-relationships; document and diagram business and system processes and dependencies between them.
2. Collaborate with technical and functional teams to develop technical specifications, use cases, and business rules.
3. Plan and implement testing (e.g., regression, functional, data validation, system integration, load, or performance tests) for new and existing functionality.
4. Gather and document goals and objectives related to business strategy and help document them as requirements for application, infrastructure, and development plans.
5. Assist in business process redesign and documentation to support ongoing remediation, modernization, and migration efforts in the enterprise environment.
6. Understand technical problems and solutions in relation to current and future business environments and suggest plans to integrate new and existing processes.
7. Identify processes for improvement; document existing processes; analyze gaps between current and desired states; design new processes; develop process performance measures; and plan transitions to new processes.
8. Document business cases and feasibility studies; facilitate work sessions to elicit and prioritize remediation, modernization, and migration requirements.
9. Evaluate critical information gathered from multiple resources; summarize detailed data into executive-level formats and decompose aggregate information into meaningful components.
10. Assess and analyze demand patterns to identify trends, recurring requests, and feasibility against technical capabilities and constraints.
11. Categorize and prioritize demands by type, urgency, complexity, business impact, and strategic alignment using established scoring criteria.
12. Prepare comprehensive documentation to support funding decisions, including business cases, cost-benefit analyses, risk assessments, and presentation materials.