Human Resources Associate - FT

Description

This position's worksite is 3207 E 4th Street, Panama City, FL

Mission Contribution

Advance Goodwill's mission by ensuring efficient, accountable, and mission-aligned operations within your department. By maintaining excellence in service and support functions, you help create an inclusive, transparent, and compassionate work environment that enables Goodwill to provide life-changing opportunities.

Primary Function:

Under the direction of the Vice President of Human Resources or designee, the Human Resources Associate provides administrative and operational support to the Human Resources department. This role assists with employee records management, benefits administration support, HRIS maintenance, compliance documentation, insurance billing audits, and general HR support functions while helping ensure consistency and accuracy in departmental processes and recordkeeping.

Essential Functions:

• Maintain employee records, personnel files, and HRIS data in compliance with established recordkeeping practices
• Process employee changes and maintain related HR documentation
• Assist with benefits administration support including enrollments, changes, terminations, and related documentation
• Assist with auditing insurance invoices and benefit-related billing for accuracy and reconciliation
• Support performance management processes by tracking completion of evaluations, probationary reviews, and related documentation
• Assist with maintaining compliance-related records and documentation
• Respond to general HR inquiries and provide employee support as appropriate
• Schedule meetings, trainings, and HR-related appointments as requested
• Assist with maintaining departmental forms, records, and tracking systems
• Prepare correspondence and support HR administrative operations as needed
• Maintain related HRIS workflows and forms
• Maintain confidentiality of employee and organizational information
• Assist with departmental projects and operational support activities as assigned
• Maintain an acceptable attendance and punctuality record
• Perform additional duties as assigned

Competencies:

Clear Communication*
World Class Customer Service*
Understanding Diverse Needs*
Protecting the Brand* Managing Projects Dependability Organized Work Habits
Problem-Solving Skills

Requirements:

• HR Certification, preferred
• 1-2 years in a management or professional position that provided basic human resource functions such as hiring, onboarding, and training

Qualifications:

• Strong organizational and time management skills with the ability to prioritize tasks effectively
• Excellent verbal and written communication skills
• Attention to detail and ability to maintain accurate records
• Ability to maintain a high level of confidentiality and professionalism
• Proficiency in Microsoft Office applications and advanced knowledge with HRIS systems
• Ability to work effectively in a fast-paced environment with changing priorities
• Supportive of Goodwill's efforts to maintain a positive and inclusive work environment
• Ability to provide professional customer service to employees, applicants, and leadership

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls.
Specific vision abilities required by this job include close vision and the ability to adjust focus.

Typical Work Environment:

Primary duties are performed in an office environment.
The noise level in the work environment is usually moderate.
Will be working alongside others with social, mental, and emotional disabilities.