**Please strictly adhere to the following resume naming convention:ALL CAPS, NO SPACES B/T UNDERSCORESPTN_US_GBAMSREQID_CandidateBeelineIDi.e. PTN_US_9999999_SKIPJOHNSON0413MSP Owner: Cameran GambleLocation: Salt Lake City UT, 84101Duration: 6 monthsGBaMS ReqID: 10930552MUST BE US CITIZENHybrid (Must be on-site 3 times a week)6-10 years ExpRate -Role: Application SupportRole Requirments: Experience as a member of an application support team resolving issues for users of software systems.- The role will be supporting both an MES (Manufacturing Execution System) - Apriso and an ERP (financial system) - Microsoft Dynamics 365 Finance and Operations- Experience with one or the other is preferred though we will provide training for both and the interfaces between them- Must have effective communications skills with users on the factory floor as well as office workers- Will be assigned issues to resolve daily; this is the primary job duty- Will be expected to track issues for the Site both in the helpdesk issue system and the software development environment to ensure follow-up and closure- Will be a member of the D365 / Apriso IT Solution Support team and the IT Development teams to drive problem resolution