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MS/Patient Access Rep

PublishedPublished: 9/25/2026
WHO WE ARE & WHAT WE DO

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community.

TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:
  • Level II Trauma Center
  • Primary Stroke Center
  • Level III Neonatal Intensive Care
  • Pediatric Intensive Care
  • The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.

HOW YOU'LL MAKE AN IMPACT

  • Under the supervisor's direction, answers incoming calls, schedules patient appointments, and sends messages to appropriate clinics for follow up.
  • Enhances and contributes to a safe environment for all colleagues, visitors, and patients.
  • Answers incoming telephone calls efficiently and courteously.
  • Schedules patients' appointments in accordance with policy.
  • Provides information to patients. Performs and documents provider office and online
    audits.
  • Communicates provider coding accuracy concerns and challenges.
    Maintains accurate, up-to-date records and generates reports.
  • Performs miscellaneous duties.

WHAT YOU'LL NEED TO APPLY

  • High school diploma or equivalent (e.g., certificate of high school equivalency).
  • Two (2) years of relevant, job-related work experience.