Physician Relations Coordinator

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

• Builds and maintains positive, professional relationships with primary care physicians, specialty physicians, advanced practice providers, referral coordinators, medical office staff, and other healthcare partners.
• Conducts regular office visits and outreach activities with referring physician offices and healthcare partners to strengthen relationships.
• Ability to independently develop and design creative documents, as well as collaborate effectively with team members on creative projects.
• Supports physician and provider outreach initiatives designed to increase awareness of the practice and strengthen referral relationships.
• Maintains an organized schedule and call cycle for physician and provider outreach across multiple practice locations and geographic markets.
• Identifies opportunities to develop new referral relationships.
• Monitors referral trends, provider feedback, and market activity to help identify opportunities for increased patient referrals and improved provider relationships.
• Identifies barriers that may affect referrals, scheduling, communication, or the referring provider experience and communicates those barriers to appropriate leadership.
• Supports the onboarding and market introduction of new physicians, advanced practice providers, services, and practice locations through targeted outreach and relationship development.
• Provides feedback to leadership regarding physician and provider needs, market activity, competitive observations, and opportunities for improvement.
• Understands and adheres to all company policies, compliance requirements, applicable healthcare regulations, and the organization's code of conduct.
• Completes all required ongoing education and training.

KNOWLEDGE, SKILLS & ABILITIES

• Relationship Building - Ability to establish and maintain positive, professional relationships with physicians, providers, office staff, healthcare organizations, and community partners.
• Communication - Communicates clearly and professionally with physicians, healthcare professionals, office staff, patients, and community partners.
• Collaboration - Works effectively with physicians, practice leadership, marketing, scheduling, clinical teams, and other departments.
• Problem Solving - Identifies provider concerns and barriers and works with appropriate team members to facilitate timely solutions.
• Technology/CRM Skills - Ability to effectively use CRM systems, Microsoft Office, scheduling platforms, and other technology necessary to document and manage provider relationships.

EDUCATION

• Bachelor's degree from an accredited college or university preferred.
• Equivalent combination of education and relevant experience may be considered.

EXPERIENCE

• 3-4 years of experience in healthcare, physician relations, business development, marketing, sales, customer relations, or a related field preferred.
• Experience working with physicians, advanced practice providers, medical practices, or healthcare organizations preferred.
• Experience in an orthopedic, surgical, specialty, or multi-location medical practice environment is a plus.
• Experience using CRM or customer relationship management systems preferred.

CERTIFICATE/LICENSE

• None required.

HOURS: MONDAY-FRIDAY

Orthopaedic Solutions Management is a Drug Free Workplace

We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.