Public Safety Communications Specialist (Dispatcher)
Department
This position is within the Florida State University department of Public Safety .
Responsibilities
Dispatching law enforcement officers and other public safety services to the scene of an emergency. Answering, receiving, transferring, and dispatching functions related to 911, emergency, and non-emergency calls for service. Monitors public safety radio system, fire and security alarms, personal safety applications, and access control systems. Position utilizes and operates police radio base station and portable radio system, Florida Crime Information Center/National Crime Information Center computer terminal, telephone and radio recorder system, emergency notification alerting systems and telephone equipment.
Maintains radio communication w/all police officers, sworn administrative personnel and investigators through use of various radio equipment and computer software applications. Implements and assists with the coordination of special and emergency procedures of units responding to emergency situations.
Monitors fire and security alarms, access control systems, personal safety applications and Closed-Circuit Camera systems including license plate readers. Operates the Florida Crime Information Center/National Crime Information Center teletype terminal, and the requests from those Information Centers via computer network terminals for criminal information needed by law enforcement personnel in the field.
Support members of the University community and general public in a manner consistent with departmental policy and within the normal scope of services rendered by law enforcement communications personnel.
Performs administrative procedures and paperwork required for the successful operation of the Public Safety Operations Center and the coordination of the departmental field activity.
Assess operational readiness of various software and systems, take necessary action or make appropriate notifications as needed.
Qualifications
A high school diploma or equivalent and one year of experience. (Note: post high-school education and/or experience may substitute at a comparable rate.)
Contact Info
For more information regarding this position, please contact Malia Brown by email or by phone at (850) 644-1239.
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!
Learn more about Florida State University and our campuses .
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our FSU Total Rewards website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our FSU Total Compensation Calculato r to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
How To Apply
If qualified and interested in a specific job opening as advertised, apply through the FSU Careers site (jobs.fsu.edu). If you are a current FSU employee, apply through myFSU Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Veterans' Preference
Certain service members and veterans, and the spouses and family members of such service members and veterans, Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans' Preference applies to University Support Personnel System (USPS) positions only.
IMPORTANT: To claim Veterans' Preference, select "yes" to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans' Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date.
Click the links for Veterans' Preference eligibility requirements and Veterans' Preference required documentation (PDF) , or call FSU Human Resources at (850) 644-6034 .
Considerations
This is an USPS (University Support Personnel System) position.
This position requires successful completion of a criminal history background check .
Shifts: 12-hour shifts 6:00 am - 6:00 pm, 6:00 pm - 6:00 am, rotating days schedule to include nights, weekends, holidays, and special assignments.
This position is in the FSU Police Department but does not qualify for special risk benefits and classification under applicable retirement or insurance programs.
Equal Employment Opportunity
FSU is an Equal Employment Opportunity Employer.
This position is within the Florida State University department of Public Safety .
Responsibilities
Dispatching law enforcement officers and other public safety services to the scene of an emergency. Answering, receiving, transferring, and dispatching functions related to 911, emergency, and non-emergency calls for service. Monitors public safety radio system, fire and security alarms, personal safety applications, and access control systems. Position utilizes and operates police radio base station and portable radio system, Florida Crime Information Center/National Crime Information Center computer terminal, telephone and radio recorder system, emergency notification alerting systems and telephone equipment.
Maintains radio communication w/all police officers, sworn administrative personnel and investigators through use of various radio equipment and computer software applications. Implements and assists with the coordination of special and emergency procedures of units responding to emergency situations.
Monitors fire and security alarms, access control systems, personal safety applications and Closed-Circuit Camera systems including license plate readers. Operates the Florida Crime Information Center/National Crime Information Center teletype terminal, and the requests from those Information Centers via computer network terminals for criminal information needed by law enforcement personnel in the field.
Support members of the University community and general public in a manner consistent with departmental policy and within the normal scope of services rendered by law enforcement communications personnel.
Performs administrative procedures and paperwork required for the successful operation of the Public Safety Operations Center and the coordination of the departmental field activity.
Assess operational readiness of various software and systems, take necessary action or make appropriate notifications as needed.
Qualifications
A high school diploma or equivalent and one year of experience. (Note: post high-school education and/or experience may substitute at a comparable rate.)
- 911 Public Safety Telecommunicator Certification to be obtained within 12 months of the hire date per Florida Statute 401.465.
Contact Info
For more information regarding this position, please contact Malia Brown by email or by phone at (850) 644-1239.
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!
Learn more about Florida State University and our campuses .
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our FSU Total Rewards website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our FSU Total Compensation Calculato r to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
How To Apply
If qualified and interested in a specific job opening as advertised, apply through the FSU Careers site (jobs.fsu.edu). If you are a current FSU employee, apply through myFSU Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Veterans' Preference
Certain service members and veterans, and the spouses and family members of such service members and veterans, Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans' Preference applies to University Support Personnel System (USPS) positions only.
IMPORTANT: To claim Veterans' Preference, select "yes" to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans' Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date.
Click the links for Veterans' Preference eligibility requirements and Veterans' Preference required documentation (PDF) , or call FSU Human Resources at (850) 644-6034 .
Considerations
This is an USPS (University Support Personnel System) position.
This position requires successful completion of a criminal history background check .
Shifts: 12-hour shifts 6:00 am - 6:00 pm, 6:00 pm - 6:00 am, rotating days schedule to include nights, weekends, holidays, and special assignments.
This position is in the FSU Police Department but does not qualify for special risk benefits and classification under applicable retirement or insurance programs.
Equal Employment Opportunity
FSU is an Equal Employment Opportunity Employer.